These Terms of Service (\u201cTerms\u201d) describe our commitments to you, and your rights and responsibilities when using our services. Please read them carefully and reach out to us if you have any questions.<\/p>\n
These Terms are available under a\u00a0Creative Commons Sharealike<\/a>\u00a0license. You can grab a copy of these Terms and other legal documents on\u00a0Github<\/a>. You\u2019re more than welcome to copy them, adapt them, and repurpose them for your own use. Just make sure to revise the language so that your Terms reflect your actual practices.<\/p>\n These Terms govern your access to and use of stor.co.za, as well as all content and Hostmatic products and services (for example, ecommerce services as outlined below in Section 7e) available at or through these websites (collectively, \u201cServices\u201d).<\/p>\n These Terms also govern visitors\u2019 access to and use of any websites that use our Services, such as websites hosted on Stor.co.za that are operated by our users.<\/p>\n For some of Hostmatic\u2019s other products, services, and programs additional Terms of Service may apply and will be posted on the respective websites.<\/p>\n Our Services are offered subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation,\u00a0Hostmatic\u2019s Privacy Policy<\/a>), and procedures that may be published from time to time by Hostmatic (collectively, the \u201cAgreement\u201d). You agree that we may automatically upgrade our Services, and the Agreement will apply to any upgrades.<\/p>\n Please read the Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to become bound by the Agreement. If you do not agree to all the terms of the Agreement, then you may not access or use our Services.<\/p>\n Throughout these Terms, \u201cyou\u201d applies to both individuals and entities that access or use our Services. If you are an individual using our Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity to the Agreement and that by using our Service(s), you are accepting the Agreement on behalf of that entity.<\/p>\n We refer to Hostmatic (Pty) Ltd. as \u201cHostmatic\u201d or \u201cwe\u201d throughout these Terms.<\/p>\n Where use of our Services requires an account, you agree to provide us with complete and accurate information when you register for an account and keep the information current.\u00a0This is important because sometimes we may need to send you notable updates (for example, about changes to our Terms of Service or Privacy Policy), or we may want to let you know about and make informed choices in response to legal inquiries or complaints.<\/p>\n You will be solely responsible and liable for any activity that occurs under your account. You are responsible for keeping your account information up-to-date and for keeping your password secure.<\/p>\n You are responsible for maintaining the security of your account and any Service-related website, store, or other content, and you are fully responsible for all activities that occur under your account and any other actions taken in connection with our Services. You shall not share or misuse your access credentials. You must immediately notify us of any unauthorized uses of your account, store, or website, or of any other breach of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.<\/p>\n When you create a Stor account, we consider that to be an inquiry about our products and services, which means that we may contact you to share more details about what we have to offer. Don\u2019t worry \u2014 if you aren\u2019t interested in learning more, you can opt out of the marketing communication, whether it\u2019s an email, phone call, or text message.<\/p>\n Our Services are not directed to children. Access to and use of our Services is only for those over the age of 13 (or 16 in the European Union). If you are younger than this, you may not register for or use our Services. Any person who registers as a user or provides their personal information to our Services represents that they are 13 years of age or older (or 16 years or older in the European Union).<\/p>\n We have not reviewed, and cannot review, all of the content (such as, but not limited to, text, photo, video, audio, code, computer software, items for sale, or other materials) posted to our Services by users or anyone else (\u201cContent\u201d) and are not responsible for any use or effects of such Content. So, for example:<\/p>\n We also have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and web pages that link to, or are linked from, stor.co.za or our other Services. For example:<\/p>\n Fees for Paid Services.<\/strong>\u00a0Some of our Services are offered for a fee (collectively, \u201cPaid Services\u201d). By using a Paid Service, you agree to pay the specified fees (for example, hosting fees and fees associated with specific features, such as add ons, plugins and domain renewals). These fees may be one-time fees, recurring fees, or revenue-based fees. For recurring fees, we\u2019ll bill or charge you for in regular automatically-renewing intervals (such as monthly, annually, or biennially), on a pre-pay basis until you cancel, which you can do at any time by contacting the relevant support team. For revenue-based fees \u2014 such as\u00a0fees for payments\u00a0for your website\u2019s subscriptions \u2014 you pay us a percentage of the revenue your website generates. Revenue-based fees are ongoing.<\/p>\n Depending on which billing option you choose (like monthly vs. annually), there may be different features available or policies that apply to your Paid Service.<\/p>\n Taxes.<\/strong>\u00a0To the extent permitted by law, or unless explicitly stated otherwise, all fees are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and services, harmonized or other taxes, fees, or charges now in force or enacted in the future (\u201cTaxes\u201d). You are responsible for payment of all applicable Taxes relating to your use of our Services, your payments, or your purchases. If we are obligated to pay or collect Taxes on the Fees you\u2019ve paid or will pay, you are responsible for such Taxes, and we may collect payment for such Taxes.<\/p>\n Payment.<\/strong>\u00a0If your payment fails, Paid Services are otherwise not paid for or paid for on time, or we suspect a payment is fraudulent, we may immediately cancel or revoke your access to Paid Services without notice to you. If you contact your bank or credit card company to decline or reverse the charge of fees for Paid Services, we may revoke your access to our Services.<\/p>\n Automatic Renewal.<\/strong>\u00a0To ensure uninterrupted service, recurring Paid Services are automatically renewed. This means that unless you cancel a Paid Service before the end of the applicable subscription period, it will automatically renew, and you authorize us to invoice you or use any payment mechanism we have on record for you to collect the then-applicable subscription fee (as well as any Taxes). By default, your Paid Services will be renewed for the same interval of time as your original subscription period. For example, if you purchase a Stor.co.za annual plan, you will be charged each year for the following 12-month period. We may charge your account up to one month before the end of the subscription period. It is your responsibility to make sure you are checking your email (including any spam or other filters) in order to receive any reminder email we send to you in advance of renewal. The date for the automatic renewal is determined automatically based on the date of the original purchase and cannot be changed. You can view your renewal date for Stor.co.za Paid Services by visiting your My Accounts page For more information about how Stor.co.za subscriptions work, please see our\u00a0FAQ<\/a>.<\/p>\n Cancelling Automatic Renewal.<\/strong>\u00a0You can manage and cancel your Paid Services at the respective Service\u2019s site. For example, you can manage all of your Stor.co.za plans through your Stor.co.za\u00a0website and My Account page. To cancel a Stor.co.za plan, go to your\u00a0Stor.co.za website, click on the plan you wish to cancel, then follow the instructions to \u201ccancel the subscription.\u201d You must repeat this process for each subscription you wish to cancel.<\/p>\n Fee Changes.<\/strong>\u00a0We may change our fees at any time, or start charging fees for Services that were previously free. When applicable, we may give you advance notice of the fee changes. If you don\u2019t agree with the fee changes, you must cancel your Paid Service.<\/p>\n No-Show Policy.\u00a0<\/strong>We may have a \u201cno-show policy\u201d for some Paid Services, which means that if you fail to show up or are late for a scheduled session, we may withhold the Service without a refund.<\/p>\n Refunds.<\/strong>\u00a0While you may cancel a Paid Service at any time, refunds are issued in our sole discretion, unless otherwise required by applicable law.<\/p>\n Fees Paid to Websites or Website Owners.<\/strong>\u00a0Website owners may choose to sell items (goods, content, services, etc.), offer subscriptions for their websites at specific price points and intervals, or simply collect payments. Please note that we are not involved in a website\u2019s subscription details, or a website\u2019s store operations (including the quality, timing, pricing, or legality of what may or may not be included in exchange for payment, or any goods or services purchased). If you purchase items or subscriptions from a website, your purchase is directly from the website owner, who is solely responsible for the items sold. Please contact the website owner if you have any questions or complaints.<\/p>\n Automatic Renewal.<\/strong>\u00a0Any recurring payments you make to a website owner (such as a\u00a0website subscription) are automatically renewed. This means that unless you cancel your website subscription before the end of the applicable renewal period, it will automatically renew. Your recurring payments will be renewed for the same interval of time as your original subscription period. For example, for an annual renewal schedule for your website subscription, you will be charged each year.<\/p>\n Cancelling Automatic Renewal of Website Subscriptions.<\/strong>\u00a0You can manage and cancel your website subscriptions. You must do this for each website subscription you wish to cancel.<\/p>\n Refunds.<\/strong>\u00a0We are not responsible for refunds for fees paid to a website owner because those transactions are between website owners and their users. If you would like to request a refund for any fees paid to a website or website owner, please contact the website owner.<\/p>\n You represent and warrant that your use of our Services:<\/p>\n Stor.co.za\u00a0enables you to create beautiful websites and blogs, and we would love for you to use it. A Stor.co.za account also allows you to sign into some of our Services.<\/p>\n You own all content you post to your website. However, be responsible in what you publish. In particular, make sure that none of the prohibited items (like spam, viruses, or serious threats of violence) appear on your website.<\/p>\n Your Stor.co.za Website.<\/strong>\u00a0If you create a website on Stor.co.za, you get to use an Hostmatic-owned subdomain, such as example.stor.co.za. You must not engage in \u201cdomain squatting,\u201d claim an unreasonable number of subdomains (as determined by us), or sell access to any subdomains.<\/p>\n License.<\/strong>\u00a0By submitting Content to Hostmatic for inclusion on your website, you grant Hostmatic a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt, and publish the Content solely for the purpose of displaying, distributing, and promoting your website. This license also allows Hostmatic to make any publicly-posted Content available to third parties selected by Hostmatic so that these third parties can analyze and distribute (but not publicly display) the Content through their services. You also give other Stor.co.za users permission to share your Content on other Stor.co.za websites and add their own Content to it (aka to \u201creblog\u201d your Content), so long as they use only a portion of your post and they give you credit as the original author by linking back to your website.<\/p>\n Removing Content.<\/strong>\u00a0If you delete Content, we will use reasonable efforts to remove it from public view (or in the case of a private website, from view by the authorized visitors) on Stor.co.za, but you acknowledge that caching or references to the Content may not be made immediately unavailable.<\/p>\n Web Traffic.<\/strong>\u00a0We use a third parties to measure Stor.co.za\u2019s audience and usage. By hosting your website on Stor.co.za, you agree to assign the traffic relating to your website to Hostmatic and authorize us to sign a Traffic Assignment Letter on your behalf for audience measurement reports. Your website\u2019s traffic will be included under Hostmatic. You understand that your website will not receive credit for traffic in these reports, and you must not assign your website\u2019s traffic to any other party. If we require additional documentation to verify ownership of your website or domain name, you agree to make reasonable efforts to accommodate such requests.<\/p>\n Prohibited Uses.<\/strong>\u00a0By using Stor.co.za, you represent and warrant that your Content and conduct do not violate the\u00a0User Guidelines<\/a>.<\/p>\n HTTPS.<\/strong>\u00a0We offer free HTTPS on all Stor.co.za websites by default, including those using custom domains, via\u00a0Let\u2019s Encrypt<\/a>. By signing up and using a custom domain on Stor.co.za, you authorize us to act on the domain name registrant\u2019s behalf (by requesting the necessary certificates, for example) for the sole purpose of providing HTTPS on your website.<\/p>\n Advertisements.<\/strong>\u00a0We reserve the right to display advertisements on your website unless you have purchased a plan that includes the removal of ads.<\/p>\n Attribution.<\/strong>\u00a0We reserve the right to display attribution text or links in your website footer or toolbar, attributing Stor.co.za or the theme author, for example. Some of these attributions may not be altered or removed.<\/p>\n Domain Names.<\/strong>\u00a0We can act as a registrar and also work with third party registrars in order to provide domain name services. When you register a domain name on Stor.co.za or transfer an existing domain name to Stor.co.za, the\u00a0policies of the respective registry apply, and you become bound by the relevant registrar\u2019s terms and conditions, in addition to these Terms. When you register a domain, you\u2019re presented with and agree to the relevant domain registration agreement. If you didn\u2019t make a note of it, you can look it up at any time.<\/p>\n Your use of your domain name is also subject to the policies of the Internet Corporation for Assigned Names and Numbers (\u201cICANN\u201d). You can read about\u00a0your rights and responsibilities as a domain name registrant<\/a>\u00a0under ICANN\u2019s Registrar Accreditation Agreement.<\/p>\n When you register a domain name, you\u2019re required to provide complete and accurate registration information. In most cases, the contact information you provide as part of the registration process will be used as your administrative contact, technical contact, and billing contact.<\/p>\n If the domain name registration information you\u2019ve provided differs from the Stor.co.za account holder\u2019s information, we consider the administrative contact in the domain\u2019s WHOIS records (the contact information provided on Stor.co.za as part of the domain registration process) to be the owner of the domain, with full authority to manage the domain.<\/p>\n There are certain features offered via Stor.co.za \u00a0that enable you to sell items (goods, content, services, etc.) or receive payments on your website, such as WooCommerce and Subscriptions (collectively, \u201cEcommerce Services\u201d).<\/p>\n If you use any Ecommerce Services, you represent and warrant that any information you provide about your business, products, and services is accurate, complete, and will be kept current. You agree to promptly notify us via\u00a0email<\/a>\u00a0if you receive any inquiry or action from a government or regulatory agency (such as the Federal Trade Commission or a state Attorney General) relating to your transactions.<\/p>\n Usage of Information.<\/strong>\u00a0WooCommerce Shipping & Tax may require Hostmatic\u2019s servers, a connection to our partners, and\/or data from your website, to work.<\/p>\n Prohibited Uses.\u00a0<\/strong>You may not use Ecommerce Services for any unlawful purposes, in furtherance of illegal activities, or in a manner that is unfair, deceptive, exposes us or customers to unreasonable risks, or does not disclose important terms of a transaction in advance.<\/p>\n Ecommerce Services cannot be used in or for the benefit of a country, organization, entity, or person embargoed or blocked by any government, including those on\u00a0sanctions lists identified by the United States Office of Foreign Asset Control (OFAC)<\/a>.<\/p>\n If you\u2019re using Ecommerce Services on Stor.co.za, you must not violate our\u00a0User Guidelines<\/a>\u00a0or\u00a0Store Guidelines<\/a>.<\/p>\n We may terminate your access to Ecommerce Services or force refunds (where possible) to your subscribers and customers without notice to you if we determine (in our sole discretion) that your use is in violation of these Terms, or if a payment processor or regulatory authority directs us to do so.<\/p>\n Third Party Services.<\/strong>\u00a0You may choose to set up and\/or use third party services, such as\u00a0PayFast<\/a>\u00a0or\u00a0PayPal<\/a>\u00a0to collect payment, or\u00a0MDS Collivery<\/a>\u00a0to manage shipping. If you use third-party services, some of your \u2014 and your customers\u2019 \u2014 data may be submitted directly to or passed to the respective third party, and the respective third party\u2019s terms of service, privacy policy, and other policies may apply. For example, if you use\u00a0PayFast<\/a>, you must create or use an existing PayFast account to manage payments, and by using PayFast, you agree to\u00a0their terms and policies<\/a>. Please note that third party services may also charge you fees to use or access their services.<\/p>\n We are not involved in these relationships, but may facilitate transactions or communication. For example, we may, on your behalf, receive notices or forms relating to your MDS Collivery account.<\/p>\n Please note that some of these third party services may be enabled by default, but you may disable them before your store is set up. If you do not want to use these third party services, please disable them.<\/p>\n Fees and Negative Balances.<\/strong>\u00a0In some cases, you pay us fees relating to the Ecommerce Services you use. Please note that we have no obligation to reimburse or refund these revenue-based fees when you issue refunds to your subscribers or customers.<\/p>\n If you have a negative account balance (for example because of fraud, chargebacks, or other operational issues) or we are obligated to pay or collect any fees relating to your ecommerce activities or your use of Ecommerce Services, you are responsible for those losses and fees, and we may collect payment for those losses and fees.<\/p>\n Tax Calculations.<\/strong>\u00a0You are responsible for payment of all applicable Taxes relating to your ecommerce activities and your use of Ecommerce Services. You must collect, report, and\/or pay the correct amounts to the appropriate authorities if applicable, and if needed, inform your customers about any Taxes they may be required to pay and issue appropriate invoices. While some Ecommerce Services (for example, tax calculations may be provided) allow you to include sales taxes or Value Added Taxes in transactions, you should not rely solely on these features. While our goal is to keep our documents and tools up-to-date, tax laws change rapidly, and we do not guarantee that tax calculations you receive through or in connection with our Services are complete and accurate. Tax laws also differ from jurisdiction to jurisdiction and may be subject to different interpretations by different authorities. We recommend that you consult with a tax professional for your specific tax situation when assessing the correct tax rates you should charge.<\/p>\n If we are obligated to pay or collect Taxes on your ecommerce activities or your use of Ecommerce Services, you are responsible for such Taxes, and we may collect payment for such Taxes.<\/p>\n Shipping Services.<\/strong>\u00a0 We act only as an intermediary between you and these third parties; we are not involved in any way with your product or its shipment. We also do not warrant that the results you obtain from the use of these services (rates and labels, for example) will be accurate or reliable.<\/p>\n You are solely responsible for compliance with all applicable rules and regulations, including domestic and international shipping and customs regulations and those of the relevant mailing service.<\/p>\n In addition, you are solely responsible for customs charges, import taxes or duties, or any other charges related to your shipments. If any charges are assessed against us as a result of your use of the shipping services, you will reimburse us for the full amount within 7 days.<\/p>\n Please note that in some cases, you may need to pay fees to the carrier directly.\u00a0In other cases, you authorize us to charge you for the fees associated with each shipping label you create. Each fee will be charged separately to the payment methods you have provided in your Stor.co.za account. If we are unable to collect payment from you for these fees, you will be responsible for payment within 7 days; please contact us to remit payment.<\/p>\n You may not transfer or sell postage and\/or shipping labels to a third party.<\/p>\n Your Responsibilities.<\/strong>\u00a0You may only use Ecommerce Services for legitimate transactions with your customers.\u00a0You are solely responsible for all of your ecommerce activities, including managing subscriptions for your website, managing your store, all applicable taxes and fees, compliance with the Payment Card Industry Data Security Standard (PCI DSS), and compliance with any applicable laws\u00a0(such as those relating to automatic renewal). Among other things, this means that:<\/p>\nTerms of Service<\/h2>\n
1. Who\u2019s Who<\/h2>\n
2. Your Account<\/h2>\n
3. Minimum Age Requirements<\/h2>\n
4. Responsibility of Visitors and Users<\/h2>\n
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5. Fees, Payment, and Renewal<\/h2>\n
a. Hostmatic Fees<\/h3>\n
b.\u00a0Fees Collected by Website Owners<\/h3>\n
6. General Representation and Warranty<\/h2>\n
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7. Specific Service Terms<\/h2>\n
a. Stor.co.za Websites and Accounts<\/h3>\n
e. Ecommerce Services<\/h3>\n
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8. Copyright Infringement and DMCA Policy<\/h2>\n